Meet the Team
Shane Deragopian (The Son)
Founder of a family-run NDIS provider on the Gold Coast, focused on consistency, professionalism, and actually showing up. Passionate about raising the standard of disability support and doing right by participants, families, and staff.
Founder & Managing Director
About Shane
Shane is the Founder and Managing Director of SHD Care, a family-run NDIS provider on the Gold Coast built on one simple belief: people deserve better support than what the system too often delivers.
With a background in leadership, people management, and frontline support work, Shane brings a rare mix of structure, accountability, and genuine care to disability services. He has worked directly with children, young people, and adults with complex needs, including autism, non-verbal communication, mental health challenges, and high-support environments such as SIL and STA.
Shane is deeply hands-on in the business, not just behind the scenes, but in shaping how support actually shows up day to day. He’s known for calling out industry shortcuts, prioritising consistency over convenience, and setting clear expectations around professionalism, presence, and respect.
SHD Care was created to be the provider Shane would want for his own family: reliable, attentive, human, and values-led. One that listens properly, follows through, and treats participants, families, and staff with the same level of respect.
"Being invited into someone’s home, or their life, isn’t a service. It’s a privilege, and we treat it that way every single day.”
Bronwyn Deragopian (The Mum)
Bronwyn keeps Shane on his feet, and together they form a strong, values-driven duo, grounded, hands-on, and deeply committed to doing things properly.
Co Founder & Director
About Bronwyn
When Bronwyn was first asked by her son (Shane) to join him in the NDIS space as a carer, she was hesitant. She wasn’t sure if it was something she was meant to do, or whether she was truly ready to step into such an important and personal role.
That uncertainty changed the day she accompanied him to meet his very first client. From that moment, she was deeply moved. She met remarkable individuals and incredibly devoted parents, families who give so much of themselves every single day. Witnessing their strength, love, and trust opened her eyes in a way she hadn’t expected, and what began as hesitation quickly turned into purpose.
Supporting participants and their families, stepping in where help is needed, and offering care, understanding, and dignity has become profoundly meaningful to Bronwyn. The NDIS has taught her compassion at a deeper level and reinforced the power of community, patience, and genuine human connection.
Today, Bronwyn feels incredibly grateful to be part of the NDIS. What started as a cautious step forward has become a calling she holds close to her heart. She is thankful every day for the opportunity to support and walk alongside families, and for the privilege of being part of their journey.
“If you say you’re going to do something, follow through, whether it’s a call back, an email, or simply checking in.”
Shauni Harbott (The Rock)
Shauni brings compassion, lived experience, and a deep understanding of what quality support truly looks like. Together with Mark, they have built a values-led approach centered on inclusion, genuine relationships, and always doing things the right way.
Co Founder & Director
About Shauni
Shauni is the founder and owner of The Right Way Company. After years of working as an Independent Support Worker, Shauni wanted to bring on a small team to expand the reach of support she could provide to have a bigger impact on her local community.
What started out as just a cleaning business, Shauni called on her lived experience as a carer to a family member, as well as years of support and care to those around her, to become a Support Worker and to assist and help people of all abilities achieve their goals.
Shauni identified and witnessed the impact of service providers solely driven by growth, and she recognised a pressing need for a support service business that stays true to participant choice and doing things The Right Way for their clients.
Shauni is the proud Mum of two boys, Dallas & Nash, with her husband Mark, and their goal is to make a difference in the world today, doing their part to create a more inclusive and supportive future, and to create a legacy that they can be proud of to pass onto their two boys.
"As a mum myself, I know that trust isn't built through big promises—it's built through consistency, honesty, and simply doing what you say you'll do. That's the standard I hold myself to every day."
Mark Harbott (The Best Mate)
Mark brings energy, encouragement, and a coaching mindset to every interaction. Alongside Shauni, he has helped build a values-led approach centred on confidence, inclusion, and empowering people to achieve their goals.
Co Founder & Managing Director
About Mark
Mark, our in house Coach, grew up with a family member in a wheelchair and has been around people living with disabilities his entire life. This, coupled with his desire to support and help those around him to live the best life they can, as well as his love for sports, has made a career path as a support worker a no brainer.
Mark has experience working with children and adults with varying disabilities, and specialises in sports coaching and development for all ages, and all abilities.
Mark is the proud father of two boys, Dallas & Nash, with his wife Shauni, and their goal is to make a difference in the world today, doing their part to create a more inclusive and supportive future, and to create a legacy that they can be proud of to pass onto their two boys.
"Being trusted to walk alongside someone when they need support most is more than a job, it’s a privilege. It’s a responsibility I never take lightly, and one I’m genuinely grateful to carry."
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SHD Care provides reliable, person-centred disability support built on consistency, respect, and real relationships.
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